Rideshare Accident FAQs

First, make sure everyone is safe and call 911. Get medical attention as soon as possible, even if you don’t feel injured right away. Document the scene by taking photos of all vehicles, road conditions, and your injuries. Exchange contact and insurance information with all parties involved. If you were a rideshare passenger, screenshot your ride information from the app, including the driver’s name, license plate, and route. Report the crash to the rideshare company through their app or customer support.

Liability can vary depending on who caused the crash and the driver’s status at the time. If the rideshare driver is at fault, both their personal insurance and the rideshare company’s policy may apply. If another driver caused the accident, their insurance may be responsible. In some cases, more than one party shares responsibility. Identifying who’s liable can be complicated, so it’s important to speak with a lawyer who can investigate and explain your options.

Coverage depends on whether the rideshare driver was using the app and had accepted a ride. If the app was off, only the driver’s personal insurance applies. If the app was on but no ride was accepted, limited liability coverage from the rideshare company may be in place. Once a ride is accepted or a passenger is in the car, full coverage applies. This typically includes up to $1 million in liability coverage and additional protection for uninsured or underinsured drivers.

In most cases, rideshare drivers are considered independent contractors, which can make suing the company more challenging. However, there are some situations where a claim against the company can be possible, such as if the company failed to screen or monitor drivers properly. These cases can be complex, so it’s best to have a lawyer evaluate the facts and determine whether you have a valid claim.

You may be able to recover damages for medical expenses, lost wages, property damage, pain and suffering, and future care needs. The amount depends on the severity of your injuries, the type of insurance available, and how your life has been affected. A lawyer can help calculate the full value of your claim and pursue maximum compensation accordingly.

In Florida, the deadline to file a personal injury claim is generally two years from the date of the accident. If the accident caused a death, the timeline to file a wrongful death claim is usually also two years. Acting quickly can help preserve important evidence and strengthen your case.

Insurance companies often try to settle claims quickly and for the lowest amount possible. Their offer may not fully account for your injuries, long-term needs, or future treatment costs. Before accepting any settlement, speak with a lawyer who can evaluate the offer and advise you whether it’s fair under the circumstances.

If the at-fault driver doesn’t have enough insurance, you may be able to file a claim under the rideshare company’s uninsured/underinsured motorist policy—if the driver was using the app and had accepted a ride. You may also be able to use your own auto insurance, depending on your coverage. Our team of lawyers can help review your policy and determine the best course of action to take.

You’re not required to have a lawyer, but rideshare accidents often involve complicated legal and insurance issues. A Miami rideshare accident attorney with Friedman Rodman Frank & Estrada can help you understand your rights, gather evidence, file paperwork, negotiate with insurers, and fight for the compensation you deserve. Having the right lawyer can make a big difference in the outcome of your case. If you were injured in a rideshare accident—whether as a passenger, driver, or third party—don’t try to handle it on your own. Call Friedman Rodman Frank & Estrada, P.A. at 877-448-8585 for a free consultation. We’re ready to help you move forward and we do not get paid unless and until compensation is obtained for you.